The test matrix is to be determined a simplified procedure around lack and their causes. Lack are opposite placed thereby possible cause categories. In the intersection of lack and cause category are looked for the actual causes. (see )
With the test matrix it concerns an advancement of the weak point and test question catalogs and serves themselves causally the purposeful, systematic analysis of organizational lack as well as their causes.
By means of weakpoint analysis substantial project problems are brought up for discussion and a structuring of the primary causes is made possible.
The result results from the quantitative linkage of problems with their possible causes. The developing numerical value - as a function of the number of problems - characterizes primary cause starting points.
To reduce momentary situations to problem starting points and differentiate according to their problem amassment. On the basis of a general cause problem toward concrete problem-specific test matrix one proceeds.
Itself by a total process pulling possible causes must be identified, on as superordinate a level as possible, and represented comprehensively.
These causes can be organizational, more technically, more kommunikativer, etc. nature.
Most different problems, without view of the causes, are listed.
Independently of it cannot "yield" generally between criteria, thus in monetary value or numbers representable problems as for example overloaded, frustrated coworkers and "hard" criteria, as are differentiated recession in sales etc.
In form of a matrix the two ranges causes as well as problems are registered in each case in columns and/or lines.
By structured querying of all cause categories for each problem and/or lack the relevant causes can be assigned to the individual problems.
|Causes/problems||Problem of A||Problem of B||Problem of C||Problem of D||Problem of E||Problem of F||Sum|
|A cause 1||0||0||0||0||1||1||2|
|A cause 2||1||1||1||1||0||1||5|
|A cause 3||1||1||0||1||0||1||4|
|A cause 4||0||0||0||0||1||0||1|
Subsequently, all relevant problem situations are summed up to the special causes.
One receives now the number of problem situation per a cause and can thereby strongly problematic causes from apparently fewer problematic differentiate. An emphasis setting in further problem solution is facilitated thereby.
The problem cause matrix puts a simple, relatively little time-consuming procedure, in order to structure and quantify on few causes a multiplicity at linkable often with difficulty with one another problem situations. Rapid problem causes an aspect is well representable thereby.
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