Page modified: wtorek, lipiec 12, 2011 22:13:47
Definition
Leistungspotenzial the ability is called for the production of specific special and services of an enterprise. This knows the supply of different variants of a product (e.g. different sizes or equipments) as well as the ability for offer conversion (possibility of offering within short time new achievements) to cover.
Elements of the Leistungspotenzials
The elements of the achievement potential can be characterized as follows:
- Achievement: Result of the production process of special goods and/or services
- Leistungspotenzial: Whole of possible achievements
- Main achievement: Primary achievement for the achievement of the turnover process
- Payments in advance: Necessary achievements for the realization of the main achievement (stock availability, quality control, customer service and - consultation, condition organization, information etc.)
- Zusatzleistungen: Achievements for the creation of the usableness (assembly, training, delivery etc.)
- Additional service: Increase of the usableness (strictly speaking: Fair trading achievements like "supply carriage free "; in the broader sense: Additions like e.g. the example book to the stove)
- Subsequent achievements: Preservation of the serviceability (maintenance, repair, spare part supply)
- Special services: These are located in no direct purchase for main achievement (e.g. Kindergarten in the department store)
- Zusatzleistungen, additional service, subsequent achievements and special services are called also secondary achievements.
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