By Businesses Process outsourcing (also BPO) is understood (complete) the paging about business processes. Here an outsourcing partner takes the complete responsibility for the user business process. The BPO covers the infrastructure range, i.e. IT and TK (ICT) of the customer, up to software applications and the business procedures, as the highest stage outsourcing both consisting of different business processes.

See also

Application service Provider - offerers and operators for SW-applications

Business Process management - description, management and optimization of business processes

Outsourcing - paging of tasks of enterprise and infrastructures

Service level Agreement - agreement over which can be furnished achievements in the context of an outsourcing contract (IT and/or TK-services),

Related links

• BITKOM Leifaden about Business Process outsourcing: BPO as chance for the location Germany

Articles in category "Business Process outsourcing"

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Related Websites

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• business process outsourcing - a definition from Whatis.com
  Business process outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider.


• Business Process Outsourcing Overhyped
  Many firms are investigating business process outsourcing for back-end processes as a way to cut costs and focus on core competencies, but analysts say ...


• CSC: Business Process Outsourcing
  CSC provides business process outsourcing services allowing customers more freedom to focus on their core business.


• Wipro Technologies - IT Services, Product Engineering Solutions ...
  Wipro BPO provides a broad range of services from customer relationship management, ... bullet Breaking the boundaries - Back office BPO ...