The term Business Process engine designates a system for the rule-based control of business processes along a creation of value chain with the goal of implementing business functions, which are implemented in different applications or components, in a pre-defined automated succession and of realizing so application-spreading services. One speaks here also of Business Process automation (BPA) or Business Process management (BPM).

Used topics

A related term is the Workflow and/or the Workflow management. The main aspect at the Workflow management is however on the automated passing on of a procedure over different working on stages, which are however typically by interactions characterized by different users. Regardless of its Process management the same technical systems (Workflow management Systeme/WfMS) can be the basis for the Workflow management and the Business. In addition, there are specialized components for imbedding in integration platforms or Web application servers.

Operational areas

A substantial operational area for Businesses a Process engine is the Enterprise Application integration (EAI). With the help of the Businesses Process engines and the processes defined on it are realized on the basis of the existing applikatorischen functions new services, which result only from the coupling of different functionalities from different applications.

A further important field of deployment is the Customer Relationship management (CRM). An important aspect of the CRM is it to have with the contact point for the customer, e.g. in the call center, all information over the customers available independently of in who system they are maintained. After input of the customer name or the customer identification the system is to gather all information of the customer automated. In addition a process is activated, which addresses appropriate retrieval queries to the different systems and lets if necessary the search criteria system-specifically translate, which is taken over under normal conditions by a Message broker.

Examples of Business Process Engines

All usual EAI products contain such components or offer them as option. Besides there is a set of Workflow management systems, with which this functionality is imagable.

Particularly for the employment in Web application servers there are predominantly integrable Businesses as components Process Engines for the J2EE-Komponentenmodell.

Articles in category "Business Process engine"

We found here 13 articles.